Terms of Service

You accept these terms by ticking the box and clicking Accept after sign-in. If we change them in a way that matters, you will be asked to accept again.

You accept these Terms by affirmatively indicating your agreement when you first sign in to Hivequeue. We record the version you accepted, the date and time, and the browser you used. If you do not agree, do not use the service.

We may update these Terms. When we do, we change the "Last updated" date above and, for material changes, require every user to accept the new version before continuing to use the service. Continued use after accepting a new version means you agree to it. Earlier versions remain available on request.

Hivequeue is a workplace tool. You must be at least 16 years old and use it in connection with an office, team or other organisation (a household) that has set up Hivequeue on its Sonos system. By using Hivequeue you confirm that you are permitted to do so by that organisation and that you will follow its workplace policies while doing so.

You sign in with a Google or Slack account. You are responsible for keeping that account secure and for everything done through your Hivequeue identity. Tell the household owner and us at privacy@hivemind.app promptly if you believe your account has been used without permission.

Hivequeue is a remote control and a scoreboard. It does not stream, store or sell music.

Hivequeue lets members of a household add tracks to a queue, control playback on the household's Sonos speakers through a "bridge" program that the household runs on its own network, vote and react to what is playing, chat about tracks, and see scoreboards and history. It can also post to, and take votes from, a Slack channel the household connects.

Hivequeue does not host, stream or distribute audio. Music plays through the household's own Sonos system and its own subscriptions to services such as Spotify or Apple Music, under the terms of those services. We are not affiliated with, endorsed by or responsible for Sonos, Spotify, Apple, Slack, Google or any other third party whose products Hivequeue works with. Their names and marks belong to them.

Sonos control uses the speakers' local network protocol, which Sonos does not officially support for third parties. A speaker firmware change could interrupt Hivequeue's ability to control playback. We will work to restore it, but cannot guarantee uninterrupted operation.

The person who creates a household is its owner. The owner installs and runs the bridge, may connect a Slack workspace and channel, sets the house rules (vote thresholds, quiet hours, whether the "Most Blasted" title is shown, the volume ceiling), and can end sessions and remove tracks.

The owner is responsible for: having authority to install software on the network where the bridge runs; having authority to install the Hivequeue app in the Slack workspace, including the permissions it requests; telling members of the household that Hivequeue is in use and that their names, picks, votes and comments are visible to other members and posted to the connected Slack channel; and complying with the terms of Sonos, the household's music services and Slack.

Hivequeue is not a substitute for any licence a business may need to play music in a commercial or public space. Whether such a licence is required is the household's responsibility.

Vote on tracks, not people. Keep it a game.

You agree not to: use Hivequeue to harass, bully, demean or discriminate against anyone; queue or comment with content that is unlawful, hateful, sexually explicit or otherwise inappropriate for a workplace; attempt to manipulate votes or scores, including through multiple accounts; interfere with the bridge, the speakers or other members' use; probe, scan or attempt to gain unauthorised access to the service or its infrastructure; or use the service in violation of the policies of your organisation, Slack, Google, Sonos or your music service.

Votes and the "Most Blasted" title are about tracks, and Hivequeue is designed to keep them playful: a track is only removed when several different people object, and anyone can remove themselves from the "Most Blasted" board in Settings. Household owners may turn that board off entirely.

We and household owners may remove content, end sessions, or suspend or remove any member who breaks these rules, at our discretion and without notice.

You keep whatever rights you have in the comments you write and the choices you make. You grant Hivequeue a worldwide, non-exclusive, royalty-free licence to store, display, reproduce and transmit that content solely to operate and improve Hivequeue, including showing it to other members of your household, posting it to the connected Slack channel, and including it in scoreboards, history and recaps. This licence ends when the content is deleted, except that copies may persist in backups for a limited time and in the anonymised history described in the Privacy Policy.

Track titles, artist names and cover art are provided by the music services and their metadata partners and remain their property.

Our Privacy Policy explains what information Hivequeue collects, why, who can see it, and how to delete it. It is part of these Terms. In short: your name and avatar from the account you sign in with, the tracks you add, your votes, reactions and comments, and your presence are visible to other members of your household and, where connected, to the Slack channel. Hivequeue does not sell personal information and does not show advertising.

You may stop using Hivequeue at any time and delete your account from Settings. Deletion removes your personal information as described in the Privacy Policy. Tracks you added stay in the household's history attributed to "a former member".

We may suspend or end your access if you break these Terms, if the household owner asks us to, or if we discontinue the service. Where reasonable we will give notice. Sections that by their nature should survive (content licence for retained anonymised data, disclaimers, limitation of liability, governing law) survive termination.

Hivequeue is provided "as is" and "as available", without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement and uninterrupted or error-free operation, to the fullest extent permitted by law. We do not warrant that Hivequeue will work with any particular Sonos configuration, music service, Slack workspace or network.

To the fullest extent permitted by law, Hivequeue and its people will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of data, revenue, profits or goodwill, arising from or related to your use of Hivequeue, even if advised of the possibility. Our total liability for any claim relating to Hivequeue is limited to the greater of the amount you paid us for the service in the twelve months before the claim, or one hundred US dollars. Some jurisdictions do not allow these limits, in which case they apply to the extent permitted.

You agree to indemnify and hold harmless Hivequeue from claims, losses and expenses (including reasonable legal fees) arising from your breach of these Terms, your content, or your misuse of the service, to the extent permitted by law.

These Terms are governed by the laws of the State of Arizona, United States, without regard to conflict-of-law rules. Before starting any formal proceeding, you agree to contact us at privacy@hivemind.app and give us thirty days to try to resolve the matter informally. Nothing in these Terms limits rights you have as a consumer under the law of the place you live that cannot be waived by agreement.

These Terms and the Privacy Policy are the entire agreement between you and Hivequeue about Hivequeue. If any part is found unenforceable, the rest remains in effect. Our not enforcing a right is not a waiver of it. You may not assign these Terms; we may assign them to a successor of the service. Questions go to privacy@hivemind.app.